Privacy policy

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Last Updated: 19 September 2014

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At Pivotal Flow, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard the information provided by clients using our website development services. By using Pivotal Flow's services, you agree to the practices described in this policy.

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1. Information we collect

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We collect various types of information to provide and improve our website development services:

  • Personal Information: When you sign up for our services, we may collect information such as your name, email address, company name, billing address, and payment details.
  • Business Information: Information about your business, including website content, branding assets, and preferences for website design.
  • Technical Information: Automatically collected data such as your IP address, browser type, and usage data, which helps us enhance the user experience.

2. How we use your information

The information we collect is used strictly for the following purposes:

  • Service Delivery: To create, maintain, and manage your website and subscription services.
  • Communication: To communicate with you regarding project updates, service notifications, and customer support.
  • Billing and Payments: To process payments and manage your subscription account.
  • Improvement of Services: To enhance the quality and functionality of our services based on customer feedback and analytics.

3. Data security

We take the security of your data seriously and implement robust security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:

  • Encryption of sensitive information, such as payment details.
  • Secure storage of all data, with restricted access to authorized personnel only.

4. Data retention

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We retain your personal and business information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon termination of services, we will securely delete or anonymize your data.

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5. No information sharing with third parties

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We do not sell, trade, or share any personal, business, or technical information with third parties. Your data is used solely for the purposes of delivering and improving the Pivotal Flow services.

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6. Your rights

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You have the right to access, correct, or delete your personal information at any time. You may also request to stop receiving communications from us by contacting our support team.

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7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify clients of significant changes via email.

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8. Contact us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

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Pivotal Flow
Email: hello@pivotal-flow.com

By using Pivotal Flow’s services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your website development needs.

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