Cookie policy

Last Updated: 19 september

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At Pivotal Flow, we use cookies to enhance the user experience on our website and provide insights into how our services are used. This Cookie Policy outlines the types of cookies we use, their purpose, and how you can manage your preferences.

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device, store preferences, and collect analytical data. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a specified time or until you delete them).

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2. Types of Cookies We Use

Pivotal Flow uses both first-party and third-party cookies to enhance your browsing experience and analyze website traffic. The types of cookies we use include:

  • Essential Cookies: These cookies are necessary for the proper functioning of our website, enabling basic functions such as navigation and access to secure areas.
  • Analytics Cookies: To continuously improve our website and better serve our visitors, we use Nocodelytics, a web analytics service. Nocodelytics helps us understand how visitors engage with our website, tracking interactions such as page views, clicks, and other relevant actions.
  • Chat Functionality Cookies: We use a chat service that adds cookies to enable real-time customer support and communication.

3. Cookies We Use

Essential cookies

__cf_bm = Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.

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Analytic cookies

nocodelytics:visitor-id = Tracking analytics of users to improve our website.

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Enhanced communication

TawkConnectionTime & twk_idm_key = used for the chat box functionality.

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Membership management

ms_groups = Member Stack is used for account management for our members, it allows you to login and see content from your membership account.

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Payment management

stripe* = we use stripe to manage our payments, these cookies are for making that functionality work.

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4. How We Use Cookies

We use cookies to:

  • Improve Website Functionality: Cookies help ensure that our website operates efficiently and loads quickly for users.
  • Analyze Traffic: To continuously improve our website and better serve our visitors, we use Nocodelytics, a web analytics service. Nocodelytics helps us understand how visitors engage with our website, tracking interactions such as page views, clicks, and other relevant actions.
  • Enhance Communication: Through our chat service, cookies ensure seamless interactions between you and our support team.

5. Managing Cookies

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You can manage or delete cookies using your browser settings. Most browsers allow you to block cookies or notify you when cookies are being sent. Please note that blocking essential cookies may affect the functionality of certain parts of our website.

To manage or disable Google Analytics cookies, you can use the Google Analytics Opt-Out Browser Add-on: Google Analytics Opt-out.

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6. Changes to This Policy

We may update this Cookie Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email or a notification on our website.

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7. Contact Us

If you have any questions regarding our Cookie Policy, please contact us at:

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Pivotal Flow
Email: hello@pivotal-flow.com

By continuing to use our website, you agree to the use of cookies as outlined in this policy.

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